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Discount Puppy Purchase Application Confirmation With Standard Health Guarantee

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Primary Information Pages

Find the answer to most commonly asked questions.
This is the center of our web site were we list all of our information pages.
Very helpful to customers that are new to our web site.

This is a confirmation that your on-line puppy purchase form was successfully submitted.
Please complete steps below to proceed with your puppy purchase.

IMPORTANT! CALL US IMMEDIATELY TO CONFIRM WE HAVE RECEIVED YOUR APPLICATION
Primary Phone Numbers: 1-972-552-1989 or 552-9132 or Cell: 972-533-6535 / 898-8495
Then continue to next step with green arrow at the bottom of this page if you have already confirmed your pet purchase.

STEP	STEP # 1 Confirm You Puppy Purchase By E-Mail Send e-mail to: PuppyPurchase@TexasTeacups.com Please send us a e-mail with your option choice below and put words in red in your subject line saying: ( E-Mail Answer Option #1 ) YES, I WANT TO PURCHASE PUPPY NUMBER # _______ Additional questions & comments can be added to your e-mail along with your answer. Example: I will be picking my puppy up in person on Thursday between 9:00 and 12:00 Include the day and time that is best for you. ( E-Mail Answer Option #2 ) NO, I HAVE DECIDED TO PASS ON PUPPY NUMBER #______
STEP	STEP # 2 CALL AND CONFIRM THAT YOUR APPLICATION & E-MAIL WERE RECEIVED Please call to confirm your application by phone if your application was submitted during business hours to prevent your puppy being sold to a walk in customer. We are occasionally available after business hours if we were late closing for the day. If you submitted a Puppy Purchase Application or Adoption Pet Application you will receive a response to your application from us by e-mail if the puppy you are interested in is available to you. We maybe considering putting this puppy on hold for you if no other applications have came in for the puppy you have requested. And we want to be sure you are ready to proceed with purchasing or adopting the pet in question.
STEP	If the puppy is available for you to purchase or adopt we will place the puppy on hold for you once we receive your answer. You may submit your answer anytime after you see this message.

STEP # 3
Continue To Pet Shipping Request Form
Please select your shipping option if you will need your puppy shipped to your location.

Please Select Next Step To Completeing Puppy Purchase

Customize Your Puppy Starter Kit Will Be Available Again After You Have Selected Pet Shipping Options

VERY IMPORTANT!

Send your e-mail answer only to ( PuppyPurchase@TexasTeacups.com ) when you are ready to proceed with your Puppy Purchase.

PLEASE INCLUDE: YOUR FULL NAME, PUPPY NUMBER # ? AND PHONE NUMBER IN ALL OF THE E-MAILS YOU SEND US.
We receive a massive amount of e-mails and do not want to get you mixed up with another customer that may have a similar e-mail address or the same first name as yours.
If your application comes thru when we are closed, we will contact you during our business hours.

To see hours of operation and our new address & phone numbers.

If you plan to pick your puppy up in person select our contact information. This offers a map of our location and driving directions.

Applications submitted after 4:00 p.m. central standard time may not be confirmed until the next business day if we were busy at close of the day.

When you are in the process of purchasing a specific available puppy with a puppy number,
please direct your questions and responses only to:
( PuppyPurchase@TexasTeacups.com ) or ( AdoptionPets@TexasTeacups.com )

If the employee that you have been working with at TeacupAndToyPet.com was out sick the day that you sent your questions, someone at our location will receive your e-mail if it was sent to ( PuppyPurchase@TexasTeacups.com ) This is the Primary e-mail account for Puppy Purchases and is always checked during our business hours and occasionally checked by Becky on the days that we are closed.

IF YOU HAVE A URGENT MESSAGE OR QUESTION ABOUT PET SHIPPING.

Send your e-mail to ( PetShipping@TexasTeacups.com ) Jan handles all pet shipping questions and will be the person booking your puppies flight.

Some applicants prefer to wait for their application questions to be answered before they make a definite decision and others need time to think about their decision. Once your application is received we will be happy to answer your questions once the pet is made available to you. If other applications have came in for the puppy you are interested in, we will give our waiting list customers first choice of the puppy.
If they decide to pass we will contact you with the answer to the questions on your application. If you feel your questions may have been overlooked please call or re-submit them to us. We do ask that you wait until we have made the puppy available to you before re-submitting your questions as we may be waiting for a response from our waiting list customers or applications that came in prior to your application.

We never want to make anyone feel rushed and realize some customers need more time to think about their decision. We never know when someone is ready to proceed with their puppy purchase or just inquiring about a specific puppy.
We do not want to pass up the opportunity to sell or adopt the pet in question. With the exception of waiting list customers, puppies are sold to the first applicant that submits their ( Yes answer ) by e-mail letting us know they are ready to proceed.

Waiting List Customers will be given 24 hours to respond from the time their application was received before we move onto the next applicant. Please be kind enough to let us know if you have decided to pass on the available puppy so that we don't wait the full 24 hours before we move onto the next applicant.